FAQS

 Tel: (213) 223-7440
E-Mail: info@selltostein.com

 Visit Our Showroom
606 S. Olive Street, Suite #2110
Los Angeles, CA 90014.

 Free standard shipping
on all orders.

VISIT OUR LOS ANGELES
SHOWROOM

 606 S. Olive Street Suite 2110
Los Angeles, CA 90014

FAQs. General Information

How long have you been in business?

Stein Diamonds has been in the jewelry/watch business for over 20 years

How soon will I get paid?

Once we make a deal, if you are in our showroom, our professionals will pay you ON THE SPOT. Online, payment takes 3-5 business days.

What do you buy?

Pre-owned used or never worn watches, Certified or non-certified loose diamonds, Certified or non-certified diamonds on jewelry, White and/or Yellow Gold Jewelry with 1.00ct or more diamonds, Scrap Gold

How can I get help if I need it?

Please feel free to contact us by phone, by email, or come in person, and we will strive to give you our best service possible.

Where is my shipping label?

We will email you a label. Please check your Spam folder. If you still do not see it, call us (213) 223-7440

I want to visit the showroom. Where can I park?

You can park in the building or Pershing Square. Both parking garages charge and we do not validate parking.

Do you do appraisals?

Yes, we do appraisals for free on products that are bought/sold to us and we do them for a small fee on products that are brought to us.

What accessories should I bring with my watch?

Everything you have. The more, the better. Most watches come with a box, some come with a bag, maybe a booklet. The more you have to offer with the watch, the better.

What do you check for when inspecting a watch?

We check for authenticity and the condition of the watch. Our experts have been working with watches and jewelry for decades and they revere them as artwork. They will handle them with the utmost care and provide you with a full analysis of your watch or fine jewelry piece.

I want to sell a watch that is not on the Brands page, can I submit it?

Please call us to tell us more about this watch before submitting it: (213) 223-7440

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